Shipping Policy

Last updated: June 2, 2026

Order Processing

At Rouvelle, we strive to process and ship your orders as quickly as possible. Please allow 1-2 business days for us to prepare your order. Once your order has been dispatched, you will receive a tracking email with details on how to track the status of your shipment.

Domestic Shipping — United States

We offer various shipping options within the United States to ensure you receive your order in a timely manner. The following shipping options are available:

Shipping Method	Delivery Time	Cost
Standard/Free	3-7 business days	Free
Expedited	2-4 business days	Calculated at checkout
Express	1-3 business days	Calculated at checkout

International Shipping

For our international customers, please note that shipping times can vary between 7-21 business days, depending on your location. Additionally, customs and duties are the responsibility of the customer, and we recommend checking with your local customs office for any applicable fees.

Order Tracking

Once your order has been shipped, you can track the status of your shipment using the tracking number provided in your tracking email. If you have any questions or concerns about your order, please don't hesitate to reach out to us.

Lost or Damaged Shipments

If your order is lost or damaged during shipping, please contact us within 10 days of the estimated delivery date. To facilitate a prompt resolution, please include your order number and photos of the damaged items (if applicable) in your email. We will work with you to resolve the issue as quickly as possible.

Contact Us

If you have any questions or concerns about our shipping policy, please feel free to contact us at support@rouvelle.shop. We're here to help and look forward to hearing from you.